Pre-sales service is including product information support and specialist meeting.You can enjoy not only free product manual but also application and dynamic demo materials, also both local and foreign experts consultation and individualized solutions.

Sales service is including E-Information & logistics, order search & logistics tracking and customized secondary process.If you meet any problem during installation or using, our technicians team will offer timely support. You could also do tracking of your orders via our online biz system or giving us a call. We are also equipped with a secondary processing workshop to provide high quality customized products.

After-sales service is including product warranty and world-wide warranty.
Product warranty is 12 months valid from you receive the goods.By purchasing from FWD you not only get standard services but also “ world-wide warranty”. World-wide warranty not only covers our immediate customers but also equipment end users. For customer services or maintenance services please mail t
o or give a call to the relevant product department and we will provide you instructions on how to solve the problem.

Tel : +86 515 6877 0031
Fax : +86 515 8812 9598
Mobile : +86 185 5067 6006
Add: Room 111,Building 4,Shengyuan Community,Tinghu District,Yancheng City,Jiangsu Province,China

skype: lucyguo712  
   Google | Baidu |
Copyright © Yancheng Forward Auto Equipment Co.,Ltd All Rights Reserved   sitemap