FAQ


Q1.Why should I choose FWD auto equipments?
A: The following main reasons for reference:
1) Top raw materials from world famous manufacturer.
2) Rich experienced and professional FWD members service for you.
3) Green technology for protecting our common earth.
4) Quick reply no later than 24 hours.
5) Reliable after sales service.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.

Q4. How about your delivery time?
A: Generally, it will take 20-30 days after receiving your deposit. The specific delivery time depends
on the items and the quantity of your order.

Q5. Should I keep repair and replacement parts in stock?
A: Yes, most common required repair and replacement parts should be always kept in stock.

Q6. Do you offer customized designs?
A: Yes,FWD provide OEM/ODM services to top range partners.Produce a superior product for you as per your designs.

Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.

Q8: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Tel : +86 515 6877 0031
Fax : +86 515 8812 9598
Mobile : +86 185 5067 6006
Add: Room 111,Building 4,Shengyuan Community,Tinghu District,Yancheng City,Jiangsu Province,China

skype: lucyguo712  
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